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MINUTES OF MEETING
OF
TASK FORCE ON PLANNING/INSTITUTIONAL EFFECTIVENESS

MEETING TWO
SEPTEMBER 9, 1996
9:00 a.m.

Members Present

Dr. John Cormier
Ms. Fran Gilbert
Dr. Willie Heggins
Ms. Patricia McAbee
Mr. Lewis Phillips
Ms. Joan Williams
Mr. Bill Workman, Chairman

Technical Advisors Present

Ms. Dorcas Kitchings

Guests Present

Dr. Carol Garrison - USC Columbia
Dr. Charles Gould - Florence-Darlington Technical College
Dr. Susan Guinn - Lander University
Ms. Ann Hare - Lander University
Dr. Wanda Hayes - USC Aiken
Dr. Mac Holderfield - State Board for Technical and Comprehensive Education
Dr. David Hunter - USC Columbia
Dr. Reid Johnson - Francis Marion University
Dr. Deidra Martin - USC Aiken
Dr. Harry Matthews - USC Columbia
Dr. Michael B. McCall - State Board for Technical and Comprehensive Education
Mr. Bob Mellon - State Board for Technical and Comprehensive Education
Mr. Don Peterson - State Board for Technical and Comprehensive Education
Mr. Bill Putnam - Francis Marion University/Lander University
Dr. Dewitt Stone - Clemson University

Staff Present

Mr. Alan Krech
Mr. Nelson Lindsay
Mr. Russell Long
Dr. T. Michael Raley
Mr. Fred R. Sheheen
Dr. Michael Smith
Dr. Lovely Ulmer-Sottong



Mr. Workman brought the Task Force on Planning/Institutional Effectiveness to order at 
9:14 a.m.

I.   Discussion of assigned indicators:




INDICATOR:      (1) (C) Approval of mission statement            
 (number and title)                          
                                        
 Critical Success Factor:     Mission Focus               Task Force: P/IE 
 (category)                                  
                                        
 Measure:                               
 (quantifiable)                              
                                        
          Contains evidence which appropriately addresses each of the following parts of       the definition.  The Task Force sees this measure as a Yes/No evaluation.
                                        
                                        
 Definition:        The mission statement must: 1) relate the mission of the institution to the 
(defi     ne terms)      state and sector missions as stated in Act 359; 2) address, as                  appropriate, the major functions of teaching, scholarship/research                   and public service; and 3) address the following: a) pertinent description information (e.g., public/private, two-year/four-year, university, rural/suburban/urban, etc.;
               b)   delineation of the geographic region for which the institution                  intends to provide services
               c)   description of types of students which the institution hopes to                 attract, of accompanied by statements about the types of                        occupations or endeavors which graduates will be prepared to     undertake;
               d)   statements expressing essential beliefs, values or intent of the                     institution;
               e)   outline of the major functions of the institution (e.g., general                     education, developmental education, vocational and technical                    education, professional education, student development,      community or public service, research, continuing education, etc.;
               f)   general description of the skills, knowledge, experiences, and                  attitudes ideally to be acquired or developed by the institution's                   students
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
          Submission of mission statement with evidence of appropriate approval for CHE        staff analysis.  Final approval lies with the Commission on Higher Education.
                                        
                                        
Discussion of above indicator included:                
      1.  The mission statement should cover all topics (students, geographic, values/intent,
          function, and student achievement desired) as they reference state mission and       sector mission.
      2.  Three topics have historically been covered in mission statements: instructional          goals, intellectual pursuit/scholarship /research, and public service
      3.  It is CHE's responsibility to define missions for the four sectors of higher              education (see Performance Funding Special Report No. 1 - July 15, 1996, page 3)
      4.  CHE staff needs to define: scholarship, research, service, and instructional goals.                           
Further issues to be resolved:                         
          How can allocation be made using 37 indicators?        
          Are the answers to certain indicators simply a yes or no?   
                                        
                                        
                                        
 INDICATOR:     (1) (D) Adoption of the strategic plan to support the mission    
(number and title)                     statement
                              
                                        
 Critical Success Factor:       Mission Focus                  Task Force: P/IE 
 (category)                                  
                                        
 Measure: Set one or more goals for each of the mission topics.  Goals must be
 (quantifia  ble)     stated in documentable/measurable terms.  T  he method of measurement and the          measurements to be used must be clearly   stated and the time line for the             accomplishment of the goal(s) mus  t be clearly defined.  Strategic plans must always be subject to  modification by the institution, but all areas of the strategic plan must fall within the parameter of the mission statement of the institution.  Each strategic plan must include three year enrollment projections.  The Task Force sees this indicator as a sliding scale evaluation: excellent, good, satisfactory
          or unsatisfactory.                      
                                        
 Definition:                                 
 (define terms)                              
          A five year plan for the accomplishment of goals related to all topics  
          addressed in the mission statement.               
                    
 Method of Reporting:                             
 (How the Commission will know)                        
                                        
          Submission of strategic plan on June 15th of each year.  Approval by
          CHE staff.  Staff may use outside consultants with appropriate   
          assessment expertise to assist in the approval process.     
                                        
                                        
                                        
                                        
Discussion of above indicator included:                
      1.  Addresses the implementation of a strategic plan from the mission statement
      2.  The strategic plan sets goals (success criteria) for each topic in the mission       statement: method of achievement, goal measures, resources required, and time to          achieve.
      3.  Produces evidence of the involvement of affected constituents: faculty,              administration, students, taxpayers, etc.
      4.  Strategic and budget plans are different for each institution - different goals are       achieved in different time frames.
      5.  A five-year time frame (to match the State five-year funding plan) to achieve        goals is desirable.
Further issues to be resolved:                         
          Different time lines need to be acknowledged for different strategic goals.
          How do we handle institution's size versus institution's performance?

                                        
 INDICATOR:     (1) (E) Attainment of goals of the strategic plan          
 (number and title)                          
                                        
 Critical Success Factor:     Mission Focus               Task Force: P/IE 
 (category)                                  
          Note: This indicator is inextricably tied to 1D (Adoption of a strategic to support                 the mission statement.
                                        
 Measure:                               
 (quantifiable)                              
          Each year goals are set with the expected results and date of expected results. 
          Each year goals and expected results with time line are updated (changes made to          previous years' expected results or time lines must be explained).  Evaluation of         the attainment of goals is reported on a sliding scale.   
                                        
 Definition:                                 
 (define terms)                              
                                        
          A rolling five year, year-to-year progress report to each goal stated in the strategic
          plan.                              
                                        
 Method of Reporting:                             
 (How the Commission will know)                        
                                        
                  Submission of strategic plan on June 15th of each year.  Approval by CHE staff.           Staff may use outside consultants with appropriate assessment expertise to assist         in the approval process.  Final approval by Commission on Higher Education.
Discussion of above indicator included:                
      1.  CHE and the  Legislature should watch that those responsible at institutions for          inventorying and measuring the success of the institution's strategic plan do so in       a timely manner
      2.  Institutions should not include programs in their strategic plans that can not be         achieved.
      3.  Strategic planning is not a static process        
Further issues to be resolved:                         
          Determining the attainment of goals of the strategic plan is a rolling process.
                                        
                         
 INDICATOR:     (3) (A) Class Size and Student/Teacher Ratios         
 (number and title)                          
                                        
 Critical Success Factor:     Instructional Quality                 Task Force: P/IE 
 (category)                                  
                                        
 Measure:                               
 (quantifiable)     This measure is related back to a goal stated in the   strategic plan. [For example,        an institution might set as a goal that they   have X% of their freshmen classes       taught in a program area with no more than 40   s  tudents per class by the year Y.  The evaluation of this goal is how close the institution gets to the achievement of that goal by year Y.  Funding would occur in year Y. Disciplines can be collapsed i.e. all laboratory classes in the sciences.  But all categories must be the same for similar types of institutions.  All numbers reported must have some relationship to
          the strategic plan goal which the institution sets.    
                                        
 Definition:                                 
 (define terms)                              
                                        
          Number of sections by discipline and level and instructional format containing       1-10 students; 10-20 students; 20-40 students; 40-60 students; and 60+ students           (or some other agreed upon standardized ranges)   
                                                            
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
          Tables provided by standardized ranges submitted by the institution.
                                        
Discussion of above indicator included:                
      1.  The measure of this indicator is the table rendered.        
      2.  If the institution can explain why certain classes are taught with a small number of 
          faculty and large number of students, they should do so in their strategic plan.
      4.  Groupings: mean rather than average, group by discipline, level, and instructional        format
Further issues to be resolved:                         
          Today's "snapshot" versus a changing technological environment.  What we are         doing today may be archaic tomorrow.
                                        
                                        

                                        
 INDICATOR:     (3) (B) Number of Credit Hours Taught By Faculty      
 (number and title)                          
                                        
 Critical Success Factor:     Instructional Quality                 Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiable)     This indicator could be used to set a figure based on the size of the institution (a           "base" indicator).  The institution should state in its strategic plan whether it plans
          to   change the number of credit hours taught   by faculty   (by disc ipline,          level/sectors, and/or instructional formats) which w  ould result in a change in the        size of the institution.  If there is a chang  e planned it should be stated as a goal in the strategic plan, with the expected result and the year of the expected result also stated.  Evaluation would occur with regards to goal accomplishment.  Year by year changes to already stated goals, expected results or time lines would have to be explained.  Evaluation would depend upon whether the institution has reached or exceeded its goal.
                                        
 Definition:                                 
 (define terms)                              
                                        
          Number of credit hours and number of teaching faculty listed by discipline,          level/sector, and instructional format, etc.                
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
          CHEMIS reports (some may have to be modified).  CHE staff would review          changes in credit hours by discipline, level/sectors, and instructional formats           through strategic plan review and accomplishment of goals in this area.   
                                        
Discussion of above indicator included:                
      1.  Factors: discipline, level/sector, instructional format     
      2.  We need clear guidelines and rationalization      
      3.  Institutions must justify faculty not teaching a certain number of hours. Explain         what faculty  are doing and why.
      4.  Clemson and South Carolina State PSA funding excluded from performance          funding considerations.

Further issues to be resolved:                         
          Benchmark for faculty workload.                   
          Is this a faculty workload issus?
                              
                                        
 INDICATOR:     (7) (A) Graduation Rates                    
 (number and title)                          
                                        
 Critical Success Factor:     Graduates' Achievements               Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiable)     Report as three numbers. 1) First time, full t  ime students who graduate within       150% of the normal            program time; 2) all students who transfer out of the             institution by level and all students who died whi  le attending the institution; and 3) all other students who graduate in any given year from the institution.  The formula will be 1-2+3=graduation rate for the institution.
 Definition:                                 
 (define terms)                              
          Federal definition plus some other factor which takes into account all other         graduates.
                                        
          The federal definition is the number of first time, full time students in the group       (cohort) that graduates within 150% of normal program time.  Eliminate from this
          definition all students who transfer out of the institution or die while attending the
          institution.
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
          All information reported as three separate reports generated through CHEMIS.
                                        
Discussion of above indicator included:                
      1.  Definition: number of entering group (cohort) completing all requirements within          150% of normal programmed period of time. Program period of time can be         determined by the institution and should be clearly stated to the public.
      2.  Graduation rates for different sectors should be different.
Further issues to be resolved:                         
          How do we incorporate non-full-time programs?          
          Are transfers included in the cohort?             
                                        
                                        
 INDICATOR:     (7) (B) Employment rate for Graduates            
 (number and title)                          
                                        
 Critical Success Factor:     Graduates' Achievements               Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiable)                              
          Mathematical formula produces a ratio of all students (who can be found) who are
          employed as compared to all graduates during any given year.                                                       
 Definition:                                 
 (define terms)                              
                                        
          Graduates who are employed as a percent of graduates in any given year.
                                        
          Employment is work for pay or profit or temporary absence from a job to which        the worker will                         
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
            Data on emp   loyment will be collected by CHE and the Employment Security         Commission with survey data on all students on which no information can be           found through ESC/CHE matched files.  Surveys must be statistically valid.  Rate is reported by discipline three years after graduation.
                                        
Further issues to be resolved:                         
          How is the survey validated?                 
          Will the survey be by discipline?            
          Do we only count graduates who are seeking employment? 
                                        
                                        
 INDICATOR: (number and title)      (7) (C) Employer Feedback on Graduates Who Were     
                                    Employed and Not Employed
                                        
                                        
 Critical Success Factor:     Graduates' Achievements                Task Force:     P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiable)                              
          Tabulate results of the employer survey.  Those that are not employed will have to
          be anecdotal information with trend data noted.        
                                        
 Definition:                                 
 (define terms)                              
                                        
          Information from employers about graduates.       
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
          Third party survey with assistance from the Chamber of Commerce.  Let the       Chamber do the survey in a tear out form in its yearly mailing to businesses.
                                        
Further issues to be resolved:                         
          Methodology for conducting an employer survey.         
          How do we get employer feedback on those not hired?         
 
                                        
 INDICATOR: (number and title)      (7) (D) Scores of Graduates on Post-Undergraduate                               Professional, Graduate, or Employment-Related
                               Examinations and Certification Tests
                                        
                                        
 Critical Success Factor:     Graduates' Achievements               Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure: See definition first.                             
 (quantifia  ble)     Question 1 measure: Count how many   total students took certification exams and       how many passed the exam on the f  irst, second, and third tries (reported as          separate numbers).  Question 2 m        easure: Report what percent of students in a specific program passed that exam the first time they took it compared to the national percentage who did.  CHE will obtain the national and/or state data.  One half of the evaluation equals question 1 results; one half equals question 2 results
 Definition:                                 
 (define terms)     The two questions to be answered by this indicator are: 1) What percent of
                     an institution's graduates     pa   ssed their certification tests the first, second,            and third time   s they took it? and 2) What percent of an institution's                   programs meet or exceed the national or state pass rates for that program?  In other words, how are the students doing and how are the programs doing that train the students.  National comparisons in professional exams are used when possible since the exams are national exams and our students often find jobs outside the state, and we want to make sure they can compete outside the state.
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
          Act 255 Data which is currently gathered on a yearly basis.  According to       Commission adoption, accounting (CPA) and engineering are not included in this       measure.
                                        
Discussion of above indicator included:                
          No major concerns were expressed during the discussion of this indicator.
                                        
                                        
 INDICATOR:     (7) (E) Number of graduates that continue their education  
 (number and title)                          
                                        
 Critical Success Factor:     Graduates' Achievements               Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiable)                              
          Number of transfers to instate institutions; number of transfers to out of state 
          institutions will try and be obtained through survey information (or transcript
          delivery with follow-up to see if the student was admitted to the institution where 
          the transcript was sent).                    
                                        
 Definition:                                 
 (define terms)                              
                                        
          Graduates who continue their education in an advanced program appropriate to
          their field.                       
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
          CHEMIS (for in-state public schools) and a statistically valid survey which may           be administered by a third party (independent contractor).                      
                                             
Discussion of above indicator included:                
          No major concerns were expressed during the discussion of this indicator.
                                        
                                        
 INDICATOR:     (7) (F) Credit hours earned by graduates              
 (number and title)                          
                                        
 Critical Success Factor:     Graduates' Achievements               Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiable)                              
          State the total number of hours required to graduate by sector, discipline/degree,
          by institution.                         
                                        
 Definition:                                 
 (define terms)                              
                                        
          Self-defining                      
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
                                        
          Number of undergraduate credit hours earned by sector, by discipline/degree, 
          by institution.                         
                                        
Discussion of above indicator included:                
          No major concerns were expressed during the discussion of this indicator.
                                        
                                             
 INDICATOR:     (8) (B) Continuing education programs for graduates and others  
 (number and title)                          
                                        
 Critical Success Factor:     User-Friendliness of Institution                Task Force: P/IE 
 (category)                                  
                                        
                                        
 Measure:                               
 (quantifiab  le)     How many undergraduate and graduate continuing education courses and how        many students took them will be reported in the strategic plan as a goal which       should remain static or change.  If the goal changes, then the new goal will state the expected change and time line for the change to occur.  Evaluation will rest on
          whether the new goal is reached in the time stated.  All changes to new goals and         time lines made after the initial submission year must be explained.                                                                   
 Definition:                                 
 (define terms)                              
          Any course or group of courses designed to meet specific occupational or
          professional needs (This is the definition for the Tech System for Continuing
          Education which the Task Force said it wished to adopt for the senior                institutions).
                                        
 Method of Reporting:                             
 (How the Commission                              
 will know)                                  
          A report which would include the number of individuals and the number of
          opportunities (courses, programs, etc.) offering credit and non-credit hours for
          continuing a person's education. 

Discussion of above indicator included:                
          No major concerns were expressed during the discussion of this indicator.
                                        


II.  Mr. Workman canceled the meeting scheduled for Wednesday, September 11, 1996.  The   next Task Force meeting will be held on Monday, September 16, 1996 at 9:00 a.m.

Mr. Workman adjourned the meeting at 12:30 P.M.




                                   Respectfully submitted,



                                   Russell Long